🧴 Personal Care & Skincare Items (Body Butter, Beard Oil, Shampoo, Conditioners, etc.)

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• All Sales Are Final: For health, safety, and sanitary reasons, we cannot accept returns or exchanges on any personal care or cosmetic products, even if they are unopened and the seal is intact.

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• The Transit Melting Disclaimer: We pack our whipped body butters in thermal insulation and include gel cold packs to prevent melting during transit. However, we cannot control carrier delays or packages left in the sun on warm porches. We do not offer refunds or replacements for products that experience slight melting or changes in texture during transit.

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• Tip: If your butter softens, place it in the refrigerator for an hour to solidify; it will retain all of its nourishing benefits!

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• Damaged or Incorrect Items: If your order arrives damaged or leaking, or if we made a mistake and sent the wrong product, please get in touch with us within, e.g., 48 hours of delivery. Please include your order number and a photo of the items so we can issue a replacement or store credit right away.

 

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🔮 Jewelry Pieces (Chakra Bracelets, Necklaces, etc.)

Unlike our skincare, we want to ensure your energetic jewelry fits your spirit perfectly.

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• Returns & Exchanges: We accept returns or exchanges on unworn, undamaged jewelry within [e.g., 7 days] of delivery.

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• Return Shipping: The customer is responsible for return shipping costs. Jewelry must be packed safely in its original pouch and a padded mailer to prevent stone cracking or chain tangling during transit.

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• Custom Pieces: Any custom-sized or specially requested crystal jewelry combinations are final sale and cannot be returned.